General confidence in government organizations and their services is falling due to incompetence, bribery and corruption, bureaucracy and violation of human rights. Thus, in the framework of the Government resolution No. 143, monitoring of government services was conducted in three organizations, namely the Governor’s Office of soum, Social Welfare Services, “Lunch” programme in a secondary school.
Monitoring was conducted to evaluate the transparency, openness and legal status of government services on-sight.
Government resolution No. 143 issued in 2009 states that “Services of government institutions shall maintain transparency in their activities related to human resources, finance and budget, procurement of goods and services with funding from government and local authorities”.
In the framework of the above resolution, monitoring of transparency, openness, accessibility of government services was conducted at the Governor’s Office of soum, Social Welfare Services and “Lunch” programme in secondary schools.
A team of 6 researched conducted monitoring using “Monitoring ethics and rules” from 6th of December, 2010 to 27th of January 2011, during which observations were made, necessary materials researched, interviews and surveys taken from government officials, citizens, secondary school students and parents.
In the beginning 10 days of monitoring it was observed that the implementation of Government resolution No. 143 was insufficient and unsatisfactory. However, in the next 10 days, brochures and printed materials were distributed and disseminated.
CONCLUSION
In the framework of implementation of Government resolution No. 143, monitoring was conducted in the local Governor’s Office, Social Welfare Services and “Lunch” programme in a secondary school. As a result, above organizations increased the transparency of their activities by posting information on the board for public.
It is also observed that information accessibility and transparency have increased, namely the transparency of government services rose to 81.7 per cent, human resources 100 per cent, finances 28.6 per cent, procurement of goods and services 62.5 per cent, transparency of social welfare services rose to 38.5 per cent, transparency of “Lunch” programme in secondary schools 25 per cent, finances 14.3 per cent, procurement of goods and services 25 per cent.
Advocacy and education related activities of citizens living in distant areas on the Government Resolution No.143 also need to be implemented through Citizens’ Khurals for increased transparency and access to information.
Lack of information and work on educating the public on resolutions, decisions issued by the parliament, government creates difficulties in implementation.
RECOMMENDATION
Results of the monitoring were discussed at the monitoring team meeting on 15th of February, 2001, during which report was compiled and recommendation issued.
Implementation of Government resolution No. 143 was improved as a result of the monitoring and the monitoring team developed further recommendations for heads of government organizations, managers on continuing work on strengthening transparency.
It was recommended to provide and update information for citizens on a regular basis on resolutions, decisions, budget and finances, procurement as well as ensure and monitor its implementation.
It is also worth noting that despite the failure to include production costs in providing lunch for students, school administration is effectively tackling the challenges and continuing the programme.
Observation, survey, interview formats need to be done in an understandable way, so that opinions and suggestions of the survey participants will be fully incorporated and comprehensible.
Monitoring results in PDF