Quality management in Public Service Broadcasting
2006/05/16
Ulan Bator � Monday 8th, Tuesday 9th and Wednesday 10th of May, 2006 Monday 8th of March
Meeting of Mr. Riva with Mrs Munkhsoyol Baatarjav and General Secretaries of the National Council and the Management of PSB.
07:30 Arrival in UB
12:00 � 13:00 Meeting with the National Council members
13:00 � 14:30 Lunch with Erdenejargal and Munkhsoyol
15:00 � 16:00 Meeting with executives of the Public Service Broadcasting
16:30 � 17:30 Meeting with Naranjargal and other journalists
Tuesday, May 9th
�International Standards�
Goal: presentation and discussion of the Guidelines for Isas BC-9001 from Chapter 2 to 3.13 to thematically evaluate
9.50 Introduction by the Soros Foundation
The ISAS BC-9001 Approach (Riva)
- Quality of information
- Quality of contents
-. Ethics
- Independence
13.00 Lunch
14.00 Relationship with advertiser
- Relationship with the public
- Relationship with public authorities
- Management transparency
- Audience assessment
- Management of Human Resources
- Work organisation
- Infrastructure
- Relation with suppliers
18.00 Dinner
Wednesday May 10th
�The Mongolian PSB�
Goal: Presentation and discussion of the questions concerning implementation of the Mongolian PSB
9.30 The Mongolian Law on Public Radio and Television
Remarks by a foreigner (A.Riva)
Role and tasks of NC, Supervisory Board, Complaint Review
Committee and top management according to the Law on PSB
(Introduction by A.Riva and participants, discussion, listing agreed points)
a) National Council (15):
- Programme Policy
- Rules of operations and ethic rules
- Basic objectives, Strategy plan and Budget
- Organisational structure and HR relations
- Technical equipment
- Appointment of Director General
- Operational and financial plan and financing (Fees!)
- Establishment of Supervisory Council, Complaints Review Committee
- Internal organisation
- Procedure for appointment of the Director General
- Conclusions
11.00 Coffee break
13.00 Lunch
14.00 b) Supervisory Council (3)
- Supervisory role > NC
- Advice to the DG (on programming policy)
- Financial activities
- Contracts
- Supervision over financial activities
- Conclusions
c) Complaint Review Committee
- the role of the Director General
- an Ombudsman?
- the role of the Complaint Review Committee
- the role of civil and criminal justice
d) The role of the Director General and top0 management
- operational management
- programme activities
- administration
- strategy proposals
- appointments
- labour contracts
- other contracts
- accounting records
- externalisation
- representation
16.00 Coffee break
17.30 Conclusion of the Workshop, leave to Ulaanbaatar
19:00 Dinner with Erdenejargal, Tserenjav and Munkhsoyol
Papers: - Guidelines for ISAS BC-9001-2003
- Law on Public Radio and Television (Mongolia)
More information:http://www.forum.mn